Privacy Policy
The Tulip Grove values our customers and are fully committed to protecting your privacy. Information given to us will only be used to aid your shopping experience at The Tulip Grove.
We will need to take a certain amount of personal information from you in order to process your order. Without this information we would not be able to process your request or notify you of acceptance of your order. All information we ask for is to aid the service we are offering. Your credit card details are not retained by us once the transaction is complete.
We will also use this information to send you The Tulip Grove’ newsletters, notifying you of any promotions or discounts as well as relevant changes to our website. We will always contain an ‘unsubscribe’ option should you not wish to be sent this information. If you ask us to remove your name and address from promotional lists, we will endeavor to remove your name as soon as possible, It may take up to 10 working days to process your email request, and 4-6 weeks to process your postal mail request, during which period you may continue to receive communications from The Tulip Grove.
Any personal information that you submit will be used simply to process your orders and is protected by our secure server software. This software encrypts all information you input before it is sent for payment processing. We also follow a tight security procedure as required by U.S. law to protect the information that we store about you from unauthorized access. Where there is a legal obligation to do so, we may well disclose your information to any regulatory body.
When we offer competitions and promotions, you may be required to provide certain personal information in order to participate. We will give you the option not to receive email messages or other postcards from us regarding our services, competitions, new collections and promotions. Please note, The Tulip Grove may still need to contact you, for example, to notify winners and to fulfill promotional obligations. Your Rights
If you wish to contact us about any information we may hold about you please contact us by email, telephone or mail and we can review the information for you.
The Tulip Grove
2078 Antioch Court
Oakland, CA 94611
510-339-2225
510-339-2327 (fax)
info@thetulipgrove.com
Cookies
Most browsers are set up to accept cookies (a cookie is a piece of information that is stored on your hard drive by your web browser which tracks your movements within websites.) Our site uses cookies to track number of visits to the site, your shopping cart and past purchases so we can ensure we only send you what we consider to be relevant information. However if you choose not to accept cookies you will still be able to use the website.
Consent
By visiting this website you consent to the collection and processing of personal data for our sole use. We will only use your personal information to process your order and any market research and marketing we undertake as a company.
